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2019 Quality Goals

Alexis Hammer

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School: Notre Dame-Cathedral Latin School
Internship Track: Public Health
Year 2018
Mentor: Heather Blonsky
Co-Mentor(s): Rachel Shirley, PhD
Department(s): Quality Improvement
Abstract: What makes the Cleveland Clinic a top hospital is their commitment to excellence. All caregivers at the Cleveland Clinic put patients first to ensure health, safety, and quality of treatment. Quality Improvement creates goals each year based on the opportunities we identify from peer comparisons, current research, and from payer contract benchmarks for inpatient and preventative care metrics to provide high-quality care. This project analyzed publicly-reported data to compare Cleveland Clinic performance with payer contracting benchmarks to identify the strengths of Cleveland Clinic hospitals and areas of opportunity for improvement.